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SelectNet Directory Search Help | ________________________________________________________________________________ |
Welcome to the Pinnacol.com Help section. This page was designed to answer questions you may have while using the SelectNet Directory Search. |
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Topics |
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Search for participating pharmacies using
Optum Online. Search
options include Address, City, County, State, Zip, Pharmacy Name, and Phone Number. |
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Primary Care Providers for Designation Purpose: The individual who manages and directs the care of an injured worker. This includes oversight of prescriptions, treatment plans, work restrictions and referrals. Specialists: Pinnacol Assurance contracts with a wide variety of specialist providers for continuity and quality of care such as Orthopedics, Physical Medicine & Rehabilitation, and Chiropractic. MRI or CT Scan: Magnetic Resonance Imaging and Computed Tomography are specialized imaging procedures for diagnostic purposes. Durable Medical Equipment (DME): Equipment that is primarily and customarily used to serve a medical purpose, can withstand repeated use, and is appropriate for use in the home. Home Health Care (HHC): Skilled healthcare services provided in your home. Hospital or Surgery Center: Hospitals provide 24-hour medical care and inpatient care. Surgery Centers provide outpatient surgery services only. Urgent Care: Providers who are available for after-hours care, but who are not Primary Care Providers for Designation Purposes. Follow up care must be with the Primary Care Provider.
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Clinic / Provider Name: Search based on a specific clinic or provider name.
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Level II Physicians: Physicians who are authorized to rate an injured worker's permanent physical impairment. Physicians must attend a Division of Workers' Compensation Level II course and pass a test to obtain this accreditation. |
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Physician First or Last Name: Search based on a Physician's First and/or Last Name |
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HTML: Displays in a web browser window |
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PDF: Adobe Reader required. Note: In Windows Vista Adobe Reader must be installed. |
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Map: Uses Google Maps to display providers geographically. |
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Pop-ups
should not be a problem when using this application. |
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If you
believe you are experiencing pop-ups that are being blocked, please contact
your information technology department or enter pinnacol.com
into the browser pop-up manager as an allowed site. You can also call the
Pinnacol Web Support Specialist at 1-866-823-5466 (toll free) or 303-361-4740
for technical support. |
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The
auto-formatting feature applies to dates, phone numbers, fax numbers, and
social security numbers. |
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This
site is best used with Internet Explorer, version 6.0 or higher. |
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Although
Pinnacol.com is built primarily for use with Internet Explorer, other browsers
are tested to ensure the web pages will work. Netscape Navigator, version 7.1
or higher, is supported, along with the newer versions of Mozilla and
Firefox. |
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Please
note that all browsers are different and may act or display items
differently. This includes spacing, lines, list-of-values, and images. |
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Web
browsers, like Internet Explorer and Netscape, will store (cache) web pages
in temporary internet files on your computer for quick retrieval. If the
browser determines that the web page you want to go to is the same as the web
page in cache on your computer, it will display the cached web page and not
check the web server. |
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This can
be a problem on any web site, including Pinnacol.com. Changes to the
applications and information that was typed in previously may not be
displayed on your computer, if the cached web page is displayed. |
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When
using Pinnacol.com, the preferred browser setting for cached pages is to
always check the web server for the web page being requested. If you are not
sure how to do this, please contact your information technology department or
call the Pinnacol Web Support Specialist at 1-866-823-5466 (toll free) or 303-361-4740.
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If you
are having problems with the system, or if you have any questions, please
contact the Pinnacol Web Support Specialist at 1-866-823-5466 (toll free)
or 303-361-4740 for technical support.
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