SelectNet Directory Search Help ________________________________________________________________________________
Welcome to the Help section. This page was designed to answer questions you
may have while using the SelectNet Directory Search.












Pharmacy information


Search for participating pharmacies using Optum Online.  Search options include Address, City, County, State,
Zip, Pharmacy Name, and Phone Number.




Search Type


Primary Care Providers for Designation Purpose: The individual who manages and directs the care of 
an injured worker. This includes oversight of prescriptions, treatment plans, work restrictions and referrals.
Specialists: Pinnacol Assurance contracts with a wide variety of specialist providers for continuity and quality 
of care such as Orthopedics, Physical Medicine & Rehabilitation, and Chiropractic.
MRI or CT Scan: Magnetic Resonance Imaging and Computed Tomography are specialized imaging 
procedures for diagnostic purposes.
Durable Medical Equipment (DME):  Equipment that is primarily and customarily used to serve a 
medical purpose, can withstand repeated use, and is appropriate for use in the home.
Home Health Care (HHC):  Skilled healthcare services provided in your home. 
Hospital or Surgery Center: Hospitals provide 24-hour medical care and inpatient care.  Surgery 
Centers provide outpatient surgery services only.
Urgent Care: Providers who are available for after-hours care, but who are not Primary Care 
Providers for Designation Purposes. Follow up care must be with the Primary Care Provider.











Clinic / Provider Name: Search based on a specific clinic or provider name.



Level II Physicians: Physicians who are authorized to rate an injured worker's permanent physical impairment. Physicians must attend a Division of Workers' Compensation Level II course and pass a test to obtain this accreditation.



Physician First or Last Name: Search based on a Physician's First and/or Last Name



View result as







HTML: Displays in a web browser window



PDF: Adobe Reader required. Note: In Windows Vista Adobe Reader must be installed.



Map: Uses Google Maps to display providers geographically.




Pop-up Blockers


Pop-ups should not be a problem when using this application.




If you believe you are experiencing pop-ups that are being blocked, please contact your information technology department or enter into the browser pop-up manager as an allowed site. You can also call the Pinnacol Web Support Specialist at 1-866-823-5466 (toll free) or 303-361-4740 for technical support.






The auto-formatting feature applies to dates, phone numbers, fax numbers, and social security numbers.




Browser Information


This site is best used with Internet Explorer, version 6.0 or higher.




Although is built primarily for use with Internet Explorer, other browsers are tested to ensure the web pages will work. Netscape Navigator, version 7.1 or higher, is supported, along with the newer versions of Mozilla and Firefox.




Please note that all browsers are different and may act or display items differently. This includes spacing, lines, list-of-values, and images.




Web Page Caching


Web browsers, like Internet Explorer and Netscape, will store (cache) web pages in temporary internet files on your computer for quick retrieval. If the browser determines that the web page you want to go to is the same as the web page in cache on your computer, it will display the cached web page and not check the web server.




This can be a problem on any web site, including Changes to the applications and information that was typed in previously may not be displayed on your computer, if the cached web page is displayed.




When using, the preferred browser setting for cached pages is to always check the web server for the web page being requested. If you are not sure how to do this, please contact your information technology department or call the Pinnacol Web Support Specialist at 1-866-823-5466 (toll free) or 303-361-4740.




Customer Support


If you are having problems with the system, or if you have any questions, please contact the Pinnacol Web Support Specialist at 1-866-823-5466 (toll free) or 303-361-4740 for technical support.